FAQ
About the service
Our store uses carefully selected genuine domestic products from the world’s top manufacturers.
Among them, we select SSDs that have cleared compatibility issues with the customer’s PC.
Yes, we provide a cloning service that transfers the contents of your HDD/SSD as is.
*Currently running a campaign
Yes, we also accept SSD replacements for broken PCs. We can also repair damaged parts according to your wishes.
Yes, we can return the item at your request (free of charge).
We can also convert it to an external HDD and return it to you. (+3,000 yen)
Can you dispose of the original HDD (SSD) that I took out?
We are sorry, but we are unable to specify a specific SSD manufacturer as the SSDs used vary depending on compatibility issues and stock status.
*However, we will do our best to replace the SSD according to the customer’s requests, so please feel free to let us know if you have a preferred SSD manufacturer.
We are sorry, but in order to guarantee the warranty after replacement, we are unable to accept replacements with SSDs prepared by customers.
Thank you for your understanding.
We can provide both cloning and OS clean installation according to your wishes.
Clone: (+3,300 yen)
We will completely restore your current state, including your current saved data, internet, email, and printer settings, as well as the software and apps you have installed, to your new SSD.
Clean installation: (±0 yen)
Install Windows on the new SSD. You can use it in a clean state without any system malfunctions or virus infections. Your data and any software/applications you installed will be lost.
Yes, we have a wide variety of M.2 SATA/PCIe NVMe SSDs as well as general 2.5inch SSDs. All SSD replacements are available at regular rates.
Although it varies slightly depending on the installed CPU, memory, and system status, the write speed of HDD is generally 100MB/s and SSD is 560MB/s or more, so in theory, it is about 5 times faster. I think you can really feel the difference in speed in terms of boot time and PC operation.
At the earliest, we can complete the work and hand it over to the customer on the same day we receive it. On average, it takes about 1 to 2 days.
We also offer free urgent support, so please feel free to contact us.
Yes, we also accept memory expansion. If you request this along with your SSD replacement, you can add memory at a low price. The processing speed of Office, web browsers, video editing, etc., and PC operation speed will be faster, so you can achieve a synergistic effect with SSD replacement.
About fees
Yes, the price plan for SSD replacement includes labor charges and SSD charges.
*Currently, the free campaign also includes return shipping and packaging costs.
We ask for payment when all work is completed and delivered to the customer.
About warranty
The warranty period for replacement services is 6 months. Our store will handle returns and exchanges due to initial SSD defects from the manufacturer.
The warranty period for the SSD itself is 5 years. *3 year warranty for 120GB only
If it has been less than 6 months since delivery, please contact us. If it is after 6 months, please contact the SSD manufacturer.
(Manufacturer’s support information is listed on the SSD package you receive at the time of delivery.)